Shipping policy
Shipping Origin
Most orders are shipped from our local warehouse in California. Depending on product availability, order contents, and delivery destination, some orders may be shipped from another fulfillment location within the United States.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Free Shipping on Orders Over $30
We offer free standard shipping on eligible orders of $30 or more within our supported U.S. delivery areas.
The $30 minimum is calculated after discounts and before applicable taxes. Certain promotional products, oversized products, destinations, or special offers may have different shipping requirements or rates. The shipping options and charges displayed at checkout will apply to your order.
Shipping Options & Estimated Delivery Times
| Product Type | Shipping Method | Estimated Delivery | Typical Rate |
|---|---|---|---|
|
Oversized Products Including select 12-gallon kits |
Free Shipping | 5–7 business days | Free on eligible orders |
| Faster Standard Shipping | 4–5 business days | $14.99 | |
| Medium & Large Products | Free Shipping | 5–7 business days | Free on eligible orders |
| Faster Standard Shipping | 4–5 business days | $6.99 | |
| Small Products | Economy Shipping | 5–8 business days | Free over $30; otherwise $4.99 |
| Faster Standard Shipping | 3–5 business days | $6.99 |
Promotional Products
Some promotional products may have special shipping rates, free-shipping thresholds, or delivery options based on the specific promotion.
Promotional shipping terms may change between campaigns. Please refer to the promotional offer and checkout page for the shipping options, rates, and estimated delivery times that apply to your order.
Important Delivery Information
Delivery times are estimates and are measured in business days after an order has shipped. Business days do not include Saturdays, Sundays, or public holidays.
Shipping availability, rates, and delivery times may vary based on product size, destination, inventory, carrier availability, weather, holidays, and other circumstances beyond our control.
The shipping method, charge, and estimated delivery time displayed at checkout are the final terms applicable to your order.
Order Processing
Orders are generally processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Processing and delivery may take longer during holidays, promotional events, or periods of high order volume.
Shipping Protection
Shipping Protection covers the full value of eligible packages that are lost or damaged during transit. This option is enabled by default, but you may turn it off during checkout.
If you opt out of Shipping Protection, BondCraftor will not be responsible for packages lost or damaged in transit, and the order will not qualify for compensation or replacement.
Canceled Orders
- Orders canceled before fulfillment begins are subject to a 3.1% transaction fee.
- Orders canceled after fulfillment begins are subject to a 15% reprocessing fee.
- Orders that have already shipped cannot be canceled.
Payment Options
Payments are securely processed through PayPal. We accept Visa, Mastercard, American Express, and Discover.
Contact Us
If you have questions about shipping, cancellations, or payment, please contact us at info@bondcraftor.com.