Free Shipping on orders over $39 - Shipping within the US
To check the status of your order, first log into your customer account. From there, you can select the option to view the order. Once you have clicked on the order, you will be able to see if it is fulfilled, shipped, or being held.
If you checked out as a guest, please contact us to check the status of your order.
Additionally, you can use our dedicated Track Your Order page, where entering your order number and the associated email allows you to quickly check your shipment status.
Your order will ship 1-2 days after date of purchase. You can always log in to your customer account or use the tracking number provided in your shipment confirmation email to track packages.
We offer overnight shipping for $40.00 as an option on all orders over $20.00. However, processing an order can take anywhere from 1-2 days. Please contact us if there are special circumstances you would like us to know about.
Contact us to request any changes
Damaged or defective epoxy resin kits can be returned or exchanged by contacting customer service within 7 days of receipt. For non-quality issues, contact us within 14 days of receipt, and the return shipping cost will be borne by the customer. After approval, processing will take 5-7 business days, and some items may not be applicable. For more details, please check our return and exchange policy page.
Available payment options include PayPal, and credit/debit cards (VISA, MasterCard, American Express, Discover) processed through PayPal.
Yes, Bond Craftor epoxy resin is food - safe once fully cured.It adheres to strict global food - contact safety standards and has been verified by independent testing labs. When cured properly following our guidelines, it forms a non - reactive, stable matrix that prevents any harmful substances from migrating into food. This makes it reliable for creating items like snack trays, drink coasters, or other food - touching crafts.
It adheres well to most clean, dry, and non-porous surfaces, including wood, glass, metal, ceramic, stone, and some plastics (test a small area first). For porous materials like unsealed wood, seal the surface with a thin layer of resin or primer first to prevent air bubbles.
Our epoxy resin is formulated with UV-resistant additives to minimize yellowing. While no epoxy is 100% yellow-proof, it resists discoloration from sunlight and heat better than standard resins, making it suitable for indoor and covered outdoor use (avoid prolonged direct sunlight for long-term clarity).
Yes, once fully cured, it’s water-resistant and weather-resistant (resistant to rain, humidity, and mild temperature fluctuations). For outdoor items like garden decor or patio tables, ensure full curing (72+ hours) and consider a UV-protective topcoat for extended exposure to sunlight.
Store unopened resin and hardener in a cool, dry place (15–25°C/59–77°F) away from direct sunlight and heat sources. Keep them tightly sealed to prevent moisture absorption. When stored properly, they have a shelf life of 12–18 months from the manufacture date.
